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Successful Customer Relationships: It's A Two-Way Street
It's pertinent to discuss how customers can do their part in building lasting relationships with those whom they do business.Alex Moyle's insight:In a Relationship everyone needs to win...See it on...
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The Great Brand Dilution
For decades brands basked in the glory of control, control over consumers' perceptions, impressions, and ultimately, decisions and ensuing experiences...See it on Scoop.it, via Better My Client...
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Your Good Reputation- Lesson 1: Common Courtesy | EHMunnell
Be courteous. (More good advice on keeping client relationships strong, from @BetsyMunnell.) http://t.co/1MeuFldW4GAlex Moyle's insight:Very little beats a Please and Thank you, whether face to face or...
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The Foundation of Customer Discovery: Understanding Customer Needs | Startup...
Adam Berrey's Startup Blender is a blog about starting and building new companies, plus random thoughts on entrepreneurs, tech, life, etc.Alex Moyle's insight:Understanding your client needs before...
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The Power of a Customer Cohort
Cohort marketing, you are so darn intimidating. I think it's the word "cohort" that has so many marketers nervous.See it on Scoop.it, via Better My Client Relationships
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The Progressive Accountant
Enhance client relationships -- even during busy season (Enhance Client Relationships In Busy Season: Accountants, especially during busy season, ...See it on Scoop.it, via Better My Client Relationships
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The 7 Rules of Highly Effective Client Relationships
As PR professionals working in an agency we should thrive in establishing solid relationships, not just with the media, but especially... (RT @MaraCarpencu: What are the 7 rules of highly effective...
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How to Get Employees to Care as Much as You Do
Ken Blanchard, author of The One Minute Manager , explains how Southwest Airlines sold workers on its business mission.See it on Scoop.it, via Better My Client Relationships
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Why Customer Loyalty is Declining and What Companies Can Do About It -...
A great article summarising how commoditization is affecting customer loyalty. The solution lies in organisational silos uniting. See it on Scoop.it, via Better My Client Relationships
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Vendor and Client Relationships
I certainly am not going to take the credit for the following video yet enjoyed it and hope you will, too. It exemplifies the challenges associated with vendor and client relationships. Enjoy!...
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How to Use LinkedIn to Build Relationships and Generate Leads |
Discover the latest Linkedin features and how you can use them to increase the effectiveness of your networking and marketing efforts.Alex Moyle's insight:Linked in is an ever changing canvas. Keep up...
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Should adult swimmers receive more lessons? - The Guardian (blog)
The Guardian (blog)Should adult swimmers receive more lessons?Alex Moyle's insight:When was the last time you sought advice on improving something you feel good at.See it on Scoop.it, via Better My...
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How to Write the Perfect Networking Follow Up Email | The Savvy Intern by...
I made the mistake of not following up several times when I first started networking. I used to say to myself “I know they’ll contact me. I gave them my bus...Alex Moyle's insight:Sound advice to add...
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Why ‘agency recruitment’ is totally screwed
The recruitment agency business model is grotesquely dysfunctional. It is broken. Yes. It. Is. Certainly for permanent recruitment. We are just so used to it, have it so imbued in our psyche, that we...
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Correlating great customer service to sales, loyalty and recommendations |...
RT @pushmybuttonnz: Correlating great customer service to sales, loyalty and recommendations | Push My Button http://t.co/iaNqW0t0EySee it on Scoop.it, via Better My Client Relationships
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Finding Benefits in SMB Loyalty Programs - Business 2 Community
Finding Benefits in SMB Loyalty ProgramsBusiness 2 CommunityRetaining customers is an important part of business growth; it is up to seven times more costly to gain a new customer than it is to retain...
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5 Tips To Help Your New Business Person Build Client Relationships
Our industry has changed, except this: The goal is to win new business and keep what you win. Become better at building and keeping client relationships.Alex Moyle's insight:5 simple tips for those...
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Online Course - Eight Keys to Sales Success @Bizsnack
Learn how to delight your customers with effective sales skills that really work today (Use a simple framework to start new customer relationships - http://t.co/jbW839fF7o coupon code: JAN50)...See it...
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3 Ways Companies Undermine their Customer Relationships
In business we say we want deeper customer relationships and in a previous post I suggested ways to develop these relationships. What we do is quite different. Many companies drive a wedge...
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Self-Promotion for Professionals from Countries Where Bragging Is Bad
Americans expect you to sell yourself, but... ugh.Alex Moyle's insight:Find a balance between promotion and being your self is key. Modern business development requires this balance of you want to...
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